Delivery & Shipping Policy

Effective Date: 10/05/2024

Updated: 10/05/2024

Coastal Paws Creative specializes in digital and physical products. We provide digital product electronically via our website or shops. Our physical products are delivered via the shop customers purchase from.

1. Digital Products Delivery

Upon purchase, digital products are sent directly to the email address provided by the customer at the time of purchase. Please ensure that your email address is entered correctly to avoid any delays in receiving your product.

2. Accessing Digital Product

After your purchase is confirmed, you will receive an email with a link to download or access the digital product. It is your responsibility to ensure your computer, device, and/or software is compatible with the product.

3. Physical Product Shipping & Support

Currently, we do not ship physical products. Our physical products are shipped via the shop you placed your order from – eg: Amazon, Printify, Lulu, Redbubble, or Zazzle. All support questions should be directed to those sites for questions and tracking information.

4. Contact Information

For any questions or concerns regarding your digital product order or shipping policy, please contact us at support@coastalpawscreative.com.

5. Changes to Digital Return Policy

Coastal Paws Creative reserves the right to modify this delivery and shipping policy at any time. Any changes will be posted on our website and will take effect immediately.